FAQs

Where can I buy Hygge Candle Co candles?

Hygge Candle Co. candles can be purchased online in our shop as well as at local retailers. Find our stockist list here.

What is the best way to burn my candle?

The most important burn is the first one. It is best to burn your candle for a good 2-4 hours in order to ensure the melt pool reaches the edge of the glass to prevent possible tunnelling. Before each burn ensure that the candle is at room temperature, and your wick is trimmed 3/16” - 1/4”. Don’t forget to always burn in a well ventilated room and do not move a candle while the wax is melted.

Why is a wood wick the best choice?

We prefer wooden wicks for several reasons. First and foremost, they are the best eco friendly choice; they burn clean, produce less soot & contain no toxins. Did you know that many traditional cotton wicks may contain lead? Wood wicks also provide better scent throw, a more even burn, and a nice crackling sound, like you’re sitting around a cozy fire!

Why does Hygge use coconut soy wax?

We are passionate about providing high-quality candles that is healthy for you, and the environment. Coconut soy wax is a clean-burning renewable resource. It is natural and toxin-free, making it better for your health.

Can I reuse my glass jar?

Yes! The best way to get leftover wax out is to put the candle it in the freezer for a couple of hours and pop the wax out with a butterknife. Just rinse with hot soapy water, and you’re ready to use for a cocktail glass or to plant a succulent!

Can I return my glass jar?

Yes! You can return your jar to be recycled into new candles through our return program at our partner location, Trinity Clothing, at 4515 Rochdale Blvd in Regina, SK. You will receive a 10% discount to use on your next Hygge 9oz Jar Candle.

How fragrant are Hygge candles?

It truly depends on the scent of the candle. Essential oil candles are typically less fragrant than fragrance oil candles, however essential oil has a greater natural aromatherapy benefit.

What is your policy on exchanges and returns?

All candles are final sale. However, please contact hello@hyggecandle.ca to troubleshoot any issues with your Hygge candle.

What should I do if my package arrives damaged or broken?

Please contact hello@hyggecandle.ca if your candles are showing any signs of damage, and we are happy to help!

Can I purchase wholesale?

Yes! Please reach out to hello@hyggecandle.ca for any wholesale inquiries.